Simmetrics Ltd - Client Zone
The home of myClubhouse
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Simmetrics Ltd - Client Zone
The home of myClubhouse
If requesting admin access to our Sandbox site, please scroll down and complete the Email Us form below, otherwise ...
Please click here to use the myClubhouse® Online Service Desk for all myClubhouse related support including:
The Service Desk allows you to add and track issues which we can then prioritise fairly so nothing gets lost in the inbox. Note: You will need to create a new user account on the Service Desk.
This form is for contacting Simmetrics Ltd only, please do not use it to contact a club or society.
If contacting a club or society, please use their myClubhouse website and contact them from there.
Tel: 020 3286 8672 * (no support calls)
Mon-Fri: 09.00 - 18.00
Please note: phone calls are for pre-sales and general enquiries only and we can only answer during office hours. For technical, product support and billing enquiries, please click here to use the myClubhouse® Service Desk.
Outside our office hours? Leave us a voicemail or fill in the form on this page and we'll get back to you promptly. We will respond to urgent enquiries outside of office hours where possible.
* This is a Zoom London landline number. Calls charged at the same rate as calls to a regular London landline number.
Simmetrics Ltd
13 Southway
Carshalton Beeches
Surrey
SM5 4HP
United Kingdom
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Registration successfully completed for .
scheduled to be collected automatically by GoCardless. There is no need to record manually unless the GoCardless notification has been missed.
If you do record it: entering the GoCardless payment reference (e.g. PM...) will allow the duplicate notification to be safely ignored.
If you use an unknown or incorrect reference, myClubhouse may incorrectly mark the as paid when it processes the collection.
scheduled to be collected automatically by Stripe. There is no need to record manually unless the Stripe notification has been missed.
If you do record it: entering the Stripe charge reference (e.g. ch_...) will allow the duplicate notification to be safely ignored.
If you use an unknown or incorrect reference, myClubhouse may incorrectly mark the as paid when it processes the collection.
scheduled to be collected automatically by . There is no need to record manually unless the provider's notification has been missed. If you mark it as paid and the automatic collection also succeeds, the payment may be recorded twice.
Select the due payments that are covered by this received payment.
| ID | Purchaser | Purchase | Amount | Due Date | Allocated Amount | |
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| — scheduled for automatic collection | ||||||
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Subscription is .
| Confirmed payments | |
| Already recorded | |
| To be recorded |
Payment subscription(s):
Payment on is for .
This amount doesn't match the sum of the payment subscriptions. Please enter how the amount should be distributed:
| Payment Subscription | Suggested | Actual Amount |
|---|---|---|
| Total entered |
Enter 0 for any subscription whose payment has not been collected — it will be marked inactive.
Actions performed:
No payments required recording.
